US & Canada Representatives

• e-mail techservice@besser.com

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World Headquarters

Phone: 989.354.4111 or 800.968.0444 and the extensions listed below:

Hynek, Richard - ext. 2133
Service Specialist
Mobile Phone  989.657.4007
Fax  989.471.8115
rhynek@besser.com

Lang, Rodney - ext. 1079
Director, Technical Services
Mobile Phone  989.657.4029
rlang@besser.com

LaVigne, Ryan - ext. 2134
Service Specialist
Mobile Phone  989.657.4010
rlavigne@besser.com

LaVigne, Thomas - ext. 2131
Service Specialist
Mobile Phone  989.657.4011
tlavigne@besser.com

Lough, Randall - ext. 1068
Technical Service Manager
Mobile Phone  989.657.4012
rlough@besser.com

Perkins, Gerald - ext. 1042
Manager of Customer Special Services
gperkins@besser.com

Field Service

Faulkner, Roger - voice mail ext. 2710
Regional Service Representative - South Region
Atlanta, Georgia
Office Phone  770.739.5466
Answering Machine/Fax  770.739.5763
Mobile Phone  770.329.7487
rfaulkner@besser.com

Price, Keith
Service Specialist - Phoenix, Arizona
Office fax  623.374.9532
Mobile Phone  616.485.6004
kprice@besser.com

Smith, David
Regional Service Representative - South Region
Winter Springs, Florida
Phone  407.327.4488
Mobile  407.399.2686
dsmith@besser.com

Soltesz, Leon
Service Specialist - Sterling Heights, Michigan
Mobile Phone  586.567.9002
lsoltesz@besser.com

Terhofter, Jack
Service Specialist - Tallahassee, Florida
Office phone/fax  850.219.2448
Mobile Phone  616.485.6008 
jterhofter@besser.com

Eichenberger, Franco
Service Engineer
Spain
Office Phone 34 96 133 52 03
Fax  34 96 133 52 04
Mobile Phone  011.41 79. 340.4178
feichenberger@besser.com

Gonzales, Eloy
Service Specialist
Dominican Republic
Office Phone/Fax  809.971.2302
Mobile Phone 809.224.1228
egonzales@besser.com

Maul, Michael
Service Engineer
Germany
Fax  011.49 71.3177.2208
Mobile Phone  011.49 17.1604.8961
mmaul@besser.com

Nikolaev, Vladimir
Service Specialist
Canada
Phone  905.884.9821
Fax  905.884.7812
Minsk
Phone 375.17.246.6027
Mobile (8) 7902 691 6474  (Russia only)
vnikolaev@besser.com

Schacher, Hans
Senior Service Engineer
Switzerland
Fax  011.41 41.280.7485
Mobile Phone  011.41 79.340.4118
hschacher@besser.com

Wishart, Ian
Service Engineer
Australia
Phone/Fax  011.617.3376.3566
Mobile Phone  011.61. 410.493.520
iwishart@besser.com