Parts Contact Information

Alpena
Phone: 989.354.4111 or 800.530.9991
Fax: 989.354.3190
Hours: Monday-Friday 7AM – 7PM
Saturday 8AM – 12PM EST
Contact:
Dave Miller – ext. 1052
dmiller@besser.com
Ron Ferris – ext. 2147
rferris@besser.com
Elaine Kingsbury – ext. 2148
ekingsbury@besser.com
Ken Geyer – ext. 2149
kgeyer@besser.com
Irv Yakes – ext. 2144
iyakes@besser.com

Boone (Quinn Machine & Foundry)
Phone: 515.432.3553 or 800.654.3127
Fax: 515.432.7742
Hours: Monday-Friday 7:30AM – 4PM CST
California (CMC)
Phone: 310.537.5171
Fax: 310.537.5460
Hours: Monday-Friday 7AM – 3:30PM PST

Holland
Phone: 616.399.5215 or 800.626.0415
Fax: 616.399.4026
Hours: Monday-Friday 8AM – 5PM EST
Contact:
Rose Blahnik – ext. 7835
rblahnik@besser.com
Dave Miles – ext. 7807
dmiles@besser.com
Matt Wolters – ext. 7831
mwolters@besser.com
Dave Wolters – ext. 7806
dwolters@besser.com

Montreal (Proneq)
Phone: 450.966.3000 or 800.363.2400
Fax: 450.966.9550
Hours: Monday-Thursday 8AM – 5PM
Friday 8AM – 4PM EST
Contact:
Jean-Guy Richer – ext. 3006
jricher@besser.com
Roxanne Belanger – ext. 3001
rbelanger@besser.com
Numa Essiembre – ext.3015
nessiembre@besser.com

Sioux City
Phone: 712.277.8111 / McCracken 800.621.7768
Hydrotile 800.747.1844
Fax: 712.277.1222
Hours: Monday-Friday 8AM – 5PM CST
Contact:
Bob Akerberg, McCracken Customer Service Manager
bakerberg@besser.com
Brett Urban, Hydrotile Customer Service Manager
burban@besser.com

San Antonio
Phone: 210.333.1111 or 800.330.5590
Fax: 210.333.1480
Hours: Monday-Friday 7:30AM – 5:30PM CST
Contact:
Rick Galindo, ext. 7013
rgalindo@besser.com

General Information

• For general parts inquiries, please e-mail partsales@besser.com

• Besser Warehouses/Distribution Centers

• Request More Information

Quick Telephone Guide

The Besser Alpena location recently launched a new and more efficient telephone system. Users will spend less time on hold and will always reach a "live" person when selecting from the following menu.

Main Phone 800.968.0444 or 989.354.4111

Parts, press 3
Technical Service, press 4
Sales, press 5
Accounting and Finance, press 6
Engineering, press 7
Para Espanol, marque el 8*

If you know your party's 4-digit extension you may dial it at any time. For a spell-by-name directory, press 9 or remain on the line for additional assistance.

*Besser Company ha cambiado el formato del menu telefonico para atender las llamadas de nuestros clientes com mas eficiencia. Si necesita ayuda en Espanol, por favor, marque el "8", y su llamada sera transferida a una persona que le pueda atender.

After Hours Assistance

For immediate assistance after hours or during the upcoming holidays Besser staff can be contacted through our Rapid Response telephone system by calling 989.354.4111 or 800.968.0444 - for parts assistance, press 3 and for technical service assistance, press 4. A Besser representative will promptly return your call.